Mrs. Kyungjin Yum | Aviation Safety | Best Researcher Award
Guro District Office | Safety & Transportation Bureau | Urban Safety Division | South Korea
Mrs. Kyungjin Yum is a distinguished professional and researcher with a diverse background in the aviation industry and public service. She began her career as a cabin crew member at Qatar Airways, where she gained valuable insights into international aviation operations, safety, and customer service management. Later, she transitioned into the role of Safety Officer at a helicopter operation company, where she applied her expertise to ensuring safe operations in high-risk environments. Currently, she serves as a public employee in the Urban Safety Division of the Safety & Transportation Bureau at the Guro District Office, South Korea, where she integrates her knowledge of aviation safety with broader community safety initiatives. Alongside her professional duties, Dr. Yum is pursuing her Ph.D. in Air Traffic at Hanseo University Graduate School, with a research focus on human factors, aviation psychology, and safety management. Her scholarly contributions include publications in respected journals, ongoing and completed research projects, and recognition through awards such as the Best Paper Award. Combining academic rigor, international industry experience, and public service leadership, she stands out as a dedicated professional committed to advancing aviation safety and contributing meaningfully to both academia and society.
Professional Profile
ORCID
Education
Mrs. Kyungjin Yum’s academic journey reflects her commitment to continuous learning and specialized research in aviation and safety management. She is currently pursuing her Doctor of Philosophy in Air Traffic at Hanseo University Graduate School, where her studies focus on aviation safety, human error, and the psychological dimensions of flight operations. This advanced research training builds on her solid professional foundation and allows her to address critical issues in aviation safety at both theoretical and applied levels. Prior to her doctoral studies, Dr. Yum obtained multiple professional certifications that reinforce her academic endeavors. She is a certified U.S. FAA Aircraft Dispatcher, an internationally recognized qualification that allows her to understand the complex decision-making and regulatory frameworks in air traffic and airline operations. Additionally, she holds a Korean Aeronautical Radio Operator License, which provides her with expertise in technical and regulatory aspects of aviation communication. These qualifications not only strengthen her doctoral research but also equip her with practical insights essential for her current role in urban safety management. By combining rigorous academic research with globally recognized professional certifications, Dr. Yum demonstrates a unique integration of theory and practice, establishing herself as a future leader in aviation safety and human factors research.
Professional Experience
Mrs. Kyungjin Yum has built a career that bridges international aviation operations, academic research, and public service. Her professional experience began at Qatar Airways, one of the world’s leading airlines, where she worked as a cabin crew member. This role provided her with first-hand exposure to airline safety protocols, passenger management, and the importance of operational precision in a multicultural environment. Later, she advanced into a Safety Officer role at a helicopter operation company, where she was responsible for implementing and overseeing safety measures in high-risk aviation contexts. This position enhanced her expertise in aviation risk assessment, pilot safety, and organizational safety frameworks. Currently, she serves as a government employee at the Guro District Office in Seoul, South Korea, specifically within the Urban Safety Division of the Safety & Transportation Bureau. In this capacity, she integrates her aviation background into urban safety policy, transportation management, and community risk prevention initiatives. Her career trajectory illustrates her ability to apply aviation safety principles to diverse professional contexts. This unique combination of international airline experience, specialized aviation safety oversight, and government service positions her as a versatile leader with both global and local impact in the field of safety management.
Research Interests
Mrs. Kyungjin Yum’s research interests lie at the intersection of aviation safety, human factors, and psychological stress management in flight operations. She is particularly focused on the ways in which stress, fatigue, and organizational pressures impact the performance of aviation professionals, including flight attendants, pilots, and other airline staff. Her doctoral studies at Hanseo University Graduate School center on identifying the root causes of human errors in aviation and exploring their relationship with accident prevention and mental health outcomes. Notable areas of her inquiry include the effect of job stress on service sabotage behaviors among flight attendants, the role of psychological stress in increasing human error among helicopter pilots, and the broader impact of workplace conditions on aviation safety. These research themes are highly relevant not only within academic discourse but also for policy-making and operational safety improvements in global aviation. By analyzing psychological and organizational dynamics, Mrs. Yum’s research contributes to a more comprehensive understanding of safety culture within aviation organizations. Her long-term vision is to integrate psychological, operational, and regulatory perspectives to reduce risks, improve aviation safety systems, and develop more resilient strategies for aviation personnel operating under stressful conditions.
Research Skills
Throughout her academic and professional journey, Mrs. Kyungjin Yum has developed a wide range of research skills that enable her to conduct rigorous and impactful studies in aviation safety. She possesses expertise in quantitative and qualitative research methodologies, including survey design, statistical analysis, and case study approaches. Her research projects involve both cross-sectional and longitudinal studies, allowing her to examine the short-term and long-term effects of job stress and human factors in aviation contexts. She is proficient in utilizing academic tools such as SPSS for data analysis, and she has experience in working with citation indexing databases, including Google Scholar and Scopus, to measure research impact. Dr. Yum’s research also benefits from her ability to integrate her industry certifications and professional background into her academic investigations. For example, her knowledge as a U.S. FAA Aircraft Dispatcher provides her with a deep understanding of decision-making processes and stress factors in airline operations, while her Korean Aeronautical Radio Operator License equips her with technical insight into aviation communication systems. This blend of technical, analytical, and psychological expertise strengthens her ability to conduct multidisciplinary research, bridging theory and practice, and producing findings that are both academically rigorous and practically applicable to aviation safety.
Awards and Honors
Mrs. Kyungjin Yum has been recognized for her dedication to aviation safety research through significant awards and professional affiliations. she received the Best Paper Award from the Korean Society for Aviation and Aeronautics for her study titled “A Study on the Relationship between Human Errors Caused by Psychological Stress of Helicopter Pilots and Conditions of Potential Accidents and Incidents.” This award highlights not only the quality of her research but also its relevance to pressing challenges in aviation safety and human factors. In addition to this honor, she has published research in leading journals such as the Scopus-indexed Journal of Air Transport Management and respected KCI journals, including the Journal of the Korean Society for Aviation and Aeronautics and the Journal of the Korean Association for Aviation Security. Beyond individual recognitions, Dr. Yum’s standing in the academic community is reinforced through her professional memberships. She is a full member of the Korean Society for Aviation and Aeronautics, the Aviation Management Society of Korea, and the Korean Association for Aviation Security. These affiliations not only acknowledge her expertise but also enable her to contribute actively to the advancement of aviation research and safety policies at a national and international level.
Publication Top Notes
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Title: A Study on The Relationship between Human Errors Caused by Psychological Stress of Helicopter Pilots and Conditions of Potential Accidents and Incidents
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Title: A study on the effect of job stress factors on mental health and service sabotage: Focusing on flight attendants in foreign airlines
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Year: 2024
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Citations: 10 citations
Conclusion
In conclusion, Mrs. Kyungjin Yum is an accomplished aviation safety researcher and professional who demonstrates excellence across academic, industry, and government domains. Her journey from serving as a cabin crew member with Qatar Airways to advancing as a safety officer in a helicopter company and later transitioning into public service at the Guro District Office illustrates her versatile expertise and commitment to safety at multiple levels. Her Ph.D. studies at Hanseo University Graduate School and her published research underscore her dedication to addressing critical challenges in aviation safety, particularly the effects of job stress and psychological factors on aviation personnel. With her professional certifications, impactful publications, international recognition through awards, and strong engagement with professional societies, she has established herself as a leader in her field. Moving forward, Dr. Yum is poised to make even greater contributions by expanding her research collaborations, increasing her presence in top-ranked international journals, and taking on more global leadership roles in aviation safety. Her academic and professional profile makes her a highly deserving candidate for recognition, as her work has meaningful implications not only for aviation safety research but also for broader community and policy development.