Prof. Dr. Yusuf Bilgin | Sustainable HR Practices | Best Hybrid Work Environment Award
Prof. Dr | The University of Bayburt University | Turkey
Prof. Dr. Yusuf Bilgin is a researcher in the fields of marketing, consumer behavior, tourism marketing, and social media marketing, with a particular focus on service industries, nonprofit organizations, and sustainability-oriented consumption. His scholarly work explores topics such as brand image, brand trust, social media marketing effectiveness, pro-environmental behavior, service quality, customer satisfaction, and marketing communication strategies across tourism, healthcare, education, and nonprofit sectors. He has contributed to the literature through empirical and conceptual studies published in internationally indexed journals, emphasizing data-driven insights and practical implications for organizations and policymakers. His research also addresses emerging themes including digital marketing, ethical consumption, misleading promotions, and collaborative marketing approaches. According to available citation metrics, Prof. Dr. Yusuf Bilgin has authored 10 academic documents, received 79 citations, and holds an h-index of 4, reflecting a growing and impactful research profile within marketing and tourism-related disciplines.
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The effect of social media marketing activities on brand awareness, brand image and brand loyalty
– Business & Management Studies, 2018 (1,684 citations)
Charity social media marketing and its influence on charity brand image, brand trust, and donation intention
– VOLUNTAS, 2022 (131 citations)
The effect of service quality, customer satisfaction and customer loyalty on word of mouth marketing in restaurants
– Journal of Business Research Turk, 2017 (85 citations)
Strategic Leadership in Civil Society Organizations: A Research on Turkish Charities Performing International Operations
– VOLUNTAS, 2017 (28 citations)
The influence of social media friendship on brand awareness and purchase intention
– International Journal of Marketing, Communication and New Media, 2020